How to Troubleshoot QuickBooks Update Error 15240? (A Repairing Guide)

QuickBooks is one accounting software that is becoming very popular among users across the world. It has many astonishing features and other specifications that assist them to easily manage the data and the payment transactions. Small, medium, and big enterprises operate their management work and keep their data at their fingertips. Still, with such great features, the software has many bugs and errors namely QuickBooks Error 15240.

Many users have faced this error and become quite irritated with the issues and errors arising in the middle of the work. We do not want you to be frustrated and irritated, so we are here with the article that includes everything about QuickBooks update error 15240 from its causes, symptoms to solutions for troubleshooting this QBs update error. 

QuickBooks Update Error 15240

QuickBooks Update Error 15240

QuickBooks Error 15240 is a QBs update error that can exist when a user tries to update QuickBooks. You will get to know that you are having this error when you cannot use the manual payroll feature.

The user with the Error 15240 QuickBooks, may get this message:

Error 15240 Message

Error 15240: The update didn’t complete successfully or the file you specified cannot be opened.


QuickBooks error 15240- HRESULTXXXX the Quickbooks Update did not complete successfully.

The error code 15240 QuickBooks generally prevails in the following Microsoft Windows OS: Windows 7, Windows 8, Windows 8.1, Windows 10, Windows XP, Windows Vista, Windows ME, Windows 2000.

QuickBooks Error 15240: Symptoms

When a user witnesses the QuickBooks payroll error 15240, you may experience some of the symptoms given below. 

  • The system’s processes will begin to halt and freeze.
  • Due to this error, the system might also respond slowly.
  • The system also crashes frequently.
  • You are unable to download the latest version of QuickBooks payroll.

How to Detect QuickBooks Error 15240?

The signs and symptoms for detecting the QuickBooks error 15240 are:

  • The version of QuickBooks is corrupted and outdated.
  • You have entered the incorrect sign-in as an Admin.
  • It can also come due to the corrupted or damaged Windows registry file.
  • The damaged QBs updates can be one of the reasons for the existence of this error.
  • The download link from where you have got this software might be incorrect or invalid.

QuickBooks Error 15240: 6 Methods to Resolve

The methods to diagnose this error are given below.

Solution 1: Setting QuickBooks as an Admin

Setting QuickBooks as an Admin

If the error still prevails then you need to assign the software as Administrator. To modify the settings, follow the steps here:

  1. Click on the QuickBooks icon on the desktop.
  2. Choose the button named Run as Administrator.

You can easily modify the settings by doing these two easy steps. Now verify whether the issue still prevails or jump on to the next solution.

Solution 2: QuickBooks Install Diagnostic Tool

QuickBooks Install Diagnostic Tool

In this solution, we will try to repair this issue via Install Diagnostic Tool QuickBooks.

  1. Firstly, download the QBs Install Diagnostic tool and then install it in your system.
  2. Go to the official website of Intuit and then search for the tool to download.
  3. After the downloading is completed, open the exe file:  QuickBooksDesktopInstallDiagnosticTool.exe.
  4. Click on Next and then follow the instructions on the computer screen.
  5. On the License Agreement page, tap on the button Yes.
  6. When you install the QuickBooks Install Diagnostic tool, then reboot the system.
  7. Repair the issue with the use of this Diagnostic Tool. This tool will scan the system to identify the error.
  8. The scanning process will be finished in a few seconds and resolve all the issues.
  9. Lastly, restart the system and check for the existence of the error.

Solution 3: Verify the Date and Time

Verify the Date and Time

In case the system has an incorrect date and time, then the error code 15240 can occur. To set the date and time, follow these steps:

  1. Click on the Start Button on the system and then click on the search field. 
  2. Within the search field, type in Control.
  3. Click on the OK button.
  4. Under the Control Panel Dashboard, navigate to the settings of Change Date and Time.
  5. Change it to the correct time and date.
  6. Click on the option Apply and then the OK button.

Solution 4: Verify the MS Internet Explorer

Verify the MS Internet Explorer

  1. Open the Internet Explorer browser.
  2. Go to the Tool Menu in the Internet Explorer.
  3. Select the Internet Options.
  4. Go to the Advanced Tab.
  5. Scroll the list till you get the SSL2.0 and SSL3.0 options.
  6. Checkmark the box to select them.
  7. Click on the option Apply and then the OK button.

Solution 5: Reinstall QuickBooks Using the Clean Install Tool

Clean Install Tool

  1. Click on the Start Menu.
  2. Open the Control Panel and then choose the option named Uninstall a program.
  3. Then access the QuickBooks Desktop Application and click on the option Uninstall/Change the App.
  4. Tap on the option Uninstall and remove it from your system.
  5. After doing the above steps, download the QuickBooks clean install tool from the website of Intuit and then use the tool.
  6. Accept the Terms and conditions.
  7. Select the QuickBooks version and then choose to continue.
  8. Click on OK and reinstall QuickBooks. 
  9. Lastly, open the QBs software and check for the existence of this error. 

Solution 6: Allow Permissions to QuickBooks

  1. Firstly, you need to exit all the active QuickBooks programs.  
  2. Then access the Windows File manager.
  3. Navigate to the Program Files and then folder.
  4. Do a right-click on the Intuit folder.
  5. Go to the option of Properties and choose the option Change under the Owners section.
  6. Choose the section type within the Enter the object name.
  7. Click on Check Names.
  8. Use the OK button and mark the boxes on the option Replace owner on sub-containers.
  9. Click on the option Apply and then the OK button.
  10. The steps above will open the tab Permission, 
  11.  Within the tab, choose the option Uses and then go to Full Control.
  12. For saving the changes, tap on the Apply and then on OK.

Also, Read QuickBooks Error Code 15106

QuickBooks Error 15240 is a QBs update error that can exist when a user tries to update QuickBooks. In this post, we have included all the aspects related to this error from its causes, symptoms to the detailed solutions for quick troubleshooting of this error. The content has been structured in such a way that you will not be stuck anywhere in the middle.  

We are quite hopeful that you will be able to clear out your issues from the system with the knowledge gained from our post. If you are satisfied with our efforts, you can visit our official website and read out other QuickBooks-related articles.   

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